SmartSockets: Difference between revisions
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- Connect customers with the right individual or group within TIBCO to expedite answers or resolutions | - Connect customers with the right individual or group within TIBCO to expedite answers or resolutions | ||
in a timely manner. | in a timely manner. | ||
- Respond to administrative issues such as sales inquiries, contract questions, maintenance renewals, | - Respond to administrative issues such as sales inquiries, contract questions, maintenance renewals, | ||
product information, marketing, locating an account executive, order status and partnership programs. | product information, marketing, locating an account executive, order status and partnership programs. | ||
- Provide information about support, consulting, and training/educational services and programs. | - Provide information about support, consulting, and training/educational services and programs. | ||
- Help customers get started with TIBCO. | - Help customers get started with TIBCO. | ||
Revision as of 13:11, 25 September 2007
SmartSockets is the communication package used by many CLON programs. We have license with TIBCO, it must be renewed every year, normally in September.
TIBCO download site: http://download.tibco.com/. To login use boiarino@jlab.org as user name and usual password.
Sergey Boyarinov is an authorized user for the following account: SURAJE-13612-13612.
NOTES from TIBCO:
If any of your product entitlements require license keys/tickets, they will be forwarded to you in a separate message. In some cases, you may be required to provide additional information. Please take a moment to review the instructions and respond accordingly.
Refer to the online Help for assistance, if you experience any problems while accessing your account.
For more information about getting started with TIBCO, please access the Customer Care Center at http://www.tibco.com/services/customercare.jsp
The TIBCO Customer Care Center is a single point of contact for our customers. TIBCO Customer Care Center can:
- Connect customers with the right individual or group within TIBCO to expedite answers or resolutions in a timely manner.
- Respond to administrative issues such as sales inquiries, contract questions, maintenance renewals, product information, marketing, locating an account executive, order status and partnership programs.
- Provide information about support, consulting, and training/educational services and programs.
- Help customers get started with TIBCO.